REFUNDS ARE GRANTED FOR RETURNS RECEIVED WITHIN 14 DAYS OF YOU RECEIVING THE ITEM

ONLINE GIFT CERTIFICATES are granted for items received within 15-30 days of your receiving the item and ALL RETURNED GIFTS

Returns received past 30 days ARE NOT eligible for return or online gift certificate

NO REFUNDS OR ONLINE GIFT CERTIFICATES are granted for sale items, upholstery items, discontinued items, floor models, seasonal items, discounted items, or shipping charges

ALL returns must arrive to our warehouse in their ORIGINAL CONDITION and ORIGINAL PACKAGING

ALL returns MUST include a Return Merchandise Authorization Number (RMA#)

Some Items may be subject to a restocking fee. You will be notified when you recieve your RMA# if any restocking fees apply.

Velocity reserves the right to Refuse any package that is returned without an RMA#. Please be sure to clearly write your RMA# on the outside of the package.