Data protection and Privacy Policy
Our contact details
Customer Service
CCB Aviation Ltd
1a Centre Drive, Newmarket, CB88AN
E-mail: info@ccbaviation.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers such as name
Postal and/or shipping address,
email address
Other contact details such as telephone.
How we get the information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Receiving and processing purchase orders
Requests to join our mailing lists.
We use the information that you have given us in order to facilitate your purchase order and to keep you informed of our business and promotional activities.
We may share this information with Third Party payment providers, such as PayPal, who securely process your payment details.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting our Customer Service team at info@ccbaviation.com
(b) We have a contractual obligation with honouring purchase orders
(c) We have a legal obligation to honour purchase orders upon successful completion of payment
How we store your personal information:
Your information is securely stored.
We keep personal information and details provided to us, with your consent, securely within our encrypted database which cannot be accessed by any persons other than those authorised to manage our website and system.
The data is kept until such a time you wish to remove or cancel your customer account or request ourselves to remove your data. We will then dispose of your information by permanently deleting all data files from our database and operating systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you.
Please contact us at info@ccbaviation.com or write to us at; Customer Service, CCB Aviation Ltd, 1a Centre Drive, Newmarket, CB88AN, UK, if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@ccbaviation.com or write to us at; Customer Service, CCB Aviation Ltd, 1a Centre Drive, Newmarket, CB88AN, UK.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk